GLOSSARY
Refurbished products
In brief: Refurbished catalog requires extra transparency: grading, warranty, returns, battery, accessories and condition must be explicit.
Related terms
Used product tested and restored. Requires clear grading, warranty, returns and inclusions.
Item condition (new/used/refurbished). Must be transparent and consistent between feed and PDP.
Signals that increase store credibility: clear contacts, policies, business identity and transparent checkout.
Legal/commercial warranty terms. Especially important for electronics and refurbished products.
Policy describing how returns and refunds work: conditions, timing and procedure. Core trust signal.
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