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GLOSSARY

Refurbished

In brief: Used product tested and restored. Requires clear grading, warranty, returns and inclusions.
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Related terms

Refurbished products
Refurbished catalog requires extra transparency: grading, warranty, returns, battery, accessories and condition must be explicit.
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Condition
Item condition (new/used/refurbished). Must be transparent and consistent between feed and PDP.
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Returns & refunds policy
Policy describing how returns and refunds work: conditions, timing and procedure. Core trust signal.
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Warranty
Legal/commercial warranty terms. Especially important for electronics and refurbished products.
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